OpenTell publishes high volumes of validated and unfiltered customer reviews to promote accurate online visibility for your brand. Location-specific web pages at OpenTell.com give local customers a fraud-free online destination for viewing statistically relevant customer ratings based on reviews that are more positive and more up-to-date than leading public review sites.
INVITE & INCENTIVIZE CUSTOMERS
Using best practices for inviting and incentivizing at customer touch points, Mindshare Technologies has collected more than 300 million reviews for more than 200,000 locations and business units worldwide—far more than any online public review site. Unlock the power of your customer's reviews through public sharing on OpenTell.
HIGHER VOLUME OFTEN MEANS HIGHER SCORES
Recent analysis showed that, for 100 randomly selected restaurant locations across six major brands, Mindshare collected up to 650 reviews for every one review collected by a top public review site—adding an average of 1.2 stars to the ratings of each studied location (on a 5-star scale).
REPRESENTATION IN REAL TIME
Our continuous collection of customer reviews ensures that the first reviews customers see are based on your business as it is today—not as it was months ago.
Reviews published by customers and hosted by a third party are the most trusted sources of information for consumers. Make sure your brand is represented accurately and fairly to the public.
OpenTell allows location managers to post responses to customer reviews, so you can work transparently on resolving customer issues.