Mindshare Text Analytics™
Mindshare Text Analytics™ explores your customer comments for issues, trends, and sentiment using rules specific to your company’s goals. Mindshare Reveal™ is a sophisticated Text Analytics engine that allows Mindshare to extract quantitative value out of qualitative data, turning unstructured data into structured, actionable information.

Unstructured verbatim responses hold powerful insights into helping organizations build their business and strengthen their brand, however they are trapped inside the data. Manual analysis of unstructured data is a process that not only takes time and resources, but is also not consistent in its quality. Many organizations do not have the resources to dedicate toward manual tagging, leaving a lot of valuable information untapped.

Built using IBM’s Language Ware product and an open-source pipeline for processing data, Mindshare Reveal™ is best in class for extracting information and meaning from verbatim comments.

Mindshare Text Analytics™ Benefits