- Mindshare Customer Connect™
- Mindshare Employee Connect™
- Mindshare Coach™
- Mindshare Text Analytics Suite™
- Mindshare Speech-to-Text™
- Mindshare Feedback Inbox™
- Mindshare Social Fusion™
- Enterprise Feedback Management
BENEFITS
- Extracts usable information from raw audio survey comments
- Provides phone survey responses in both audio format and their transcribed text format
- Transcribes and delivers analysis 90x faster than real time (90-second comments take 1 second)
- Most cost-efficient transcription and voice analytics tool on the market
MAKE THE AUDIBLE ACTIONABLE
The most effective way to capture a customer's full, raw opinion is to ask open-ended questions in an automated phone survey. Mindshare's Speech-to-Text™ solution transcribes those audio survey responses into text comments, then feeds them through Mindshare's robust Text Analytics Suite™ (Explore, Discover, and Monitor) to extract and deliver immediate actionable information for location managers. It's instant. It's accurate. It's action.
