Mindshare Technologies, a leading provider of automated customer experience feedback, reported today it has passed the milestone of 400,000 surveys per month. This also marks the 43rd consecutive month of revenue increases for the Salt Lake City-based company.

"We are extremely excited about our continued growth," said Richard D. Hanks, president of Mindshare Technologies. "This is not only a credit to Mindshare's ability to execute for our clients, but more importantly confirms our client's commitment to learn from their customers and provide them the best service possible."

Mindshare's solutions provide companies a way to capture customer feedback daily. Shortly after a customer's service experience they respond to a short survey using their telephone, or on the web interface. Reports are updated immediately. Alerts are triggered by surveys with poor response. The company's customers range from a small fine-dining restaurant chain to multi-thousand unit service franchise organizations across 25 industries, from car-rentals to call centers, from retail stores to hair salons.

As further evidence of its consistent growth, Mindshare is now taking over 17,000 surveys on peak days and between 13 and 15 thousand on average days.

"Even with incredible numbers like that, we are just scratching the surface of what our system is capable of providing," said Kurt Williams, Mindshare's Chief Technical Officer.

"With Mindshare expanding quickly and moving into new industries and new markets, including Europe and South America, we can assure our clients we have the ability to provide their customer feedback needs," adds Hanks.