Mindshare Technologies is pleased to announce the winners of its 2010 Mindshare Service Awards™. Winners of this prestigious award include: Papa Murphy’s International, Bridgestone Retail Operations, Comcast, Express, and Asurion. This year’s recipients are recognized for their excellence in applying customer and employee feedback to improve their customers’ experience.

The Mindshare Service Awards™ were presented at Mindshare’s annual Best Practices conference at the Snowbird Mountain Resort June on 24, 2010. (For more details on why each company received their award, click the corresponding links):

Customer Satisfaction Award for:

Most Consistent Rating Across the Enterprise

Winner: Papa Murphy’s International
Honorable Mention: Pier 1 Imports

Greatest Improvement Using Customer Feedback

Winner: Bridgestone Retail Operations, LLC
Honorable Mention: Tony Roma’s

Enterprise Feedback Management Award for:

Best Incorporation Of Enterprise Feedback Management Principles

Winner: Comcast
Honorable Mention: Hertz

Most Engaged In The Enterprise Feedback Management Program: Executive Level

Winner: Withheld for competitive reasons
Honorable Mention: The Melting Pot

Most Engaged In The Enterprise Feedback Management Program: Store/Unit/Team Level

Winner: Express
Honorable Mention: The Maids

Employee Satisfaction Award for:

Most Engaged In Employee Satisfaction

Winner: Asurion
Honorable Mention: Dave & Buster’s

“These companies have demonstrated a passionate commitment to listening to their customers and employees,” said Richard Hanks, President of Mindshare. “Their efforts to improve operations and enhance customer experience are examples of how all companies should approach creating customer and employee loyalty.”

About Mindshare Technologies
Mindshare drives operational improvement. Using Mindshare, companies improve operational excellence, foster consumer satisfaction, build customer loyalty, and support employee retention. Our industry experts guide clients in building comprehensive enterprise feedback management (EFM) solutions. Mindshare's proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive reporting. Mindshare serves more than 25 different industries including travel, hospitality, restaurant, financial, salon, automotive, and retail. For information, visit www.mshare.net.