Press Contact:
Jon Sanderson
Vice President, Marketing
(801) 743-7583
jsanderson@mshare.net
Archive - Press Releases
June 8, 2010
This award is generally accepted as the world's most prestigious business award for entrepreneurs. It is given to individuals who inspire others with their vision, leadership, and achievement through building and leading successful, growing and dynamic businesses.
This award is generally accepted as the world's most prestigious business award for entrepreneurs. It is given to individuals who inspire others with their vision, leadership, and achievement through building and leading successful, growing and dynamic businesses.
May 20, 2010
Mindshare Technologies announced today the release of two new products; Mindshare Reveal™, a robust text analytics platform, and Mindshare Coach™, a recommendation engine that drives operations improvement.
Mindshare Technologies announced today the release of two new products; Mindshare Reveal™, a robust text analytics platform, and Mindshare Coach™, a recommendation engine that drives operations improvement.
May 18, 2010
John Sperry has been named to the vSpring Capital Top 100. The v|100 is comprised of people with ties to Utah who are considered most likely to lead a successful startup venture in the next 5-7 years in the information technology or biotechnology sector
John Sperry has been named to the vSpring Capital Top 100. The v|100 is comprised of people with ties to Utah who are considered most likely to lead a successful startup venture in the next 5-7 years in the information technology or biotechnology sector
April 1, 2010
Mindshare is please to congratulate president, Richard D. Hanks on the publication, and positive reviews generated by his book, Delivering and Measuring Customer Service.
Mindshare is please to congratulate president, Richard D. Hanks on the publication, and positive reviews generated by his book, Delivering and Measuring Customer Service.
March 23, 2010
Overtone, Inc. and Mindshare Technologies announced today that Mindshare has selected Overtone to provide an integrated social media listening system for users of its customer survey solutions.
Overtone, Inc. and Mindshare Technologies announced today that Mindshare has selected Overtone to provide an integrated social media listening system for users of its customer survey solutions.
February 18, 2010
Richard D. Hanks, Chairman and President of Mindshare Technologies, a leading provider of Enterprise Feedback Management, was selected to deliver a keynote address at the AAPICU Annual Conference, February 18-20, 2010 in Scottsdale, Arizona.
Richard D. Hanks, Chairman and President of Mindshare Technologies, a leading provider of Enterprise Feedback Management, was selected to deliver a keynote address at the AAPICU Annual Conference, February 18-20, 2010 in Scottsdale, Arizona.
November 18, 2009
Webinar shows how to drive profitability with your voice of the customer (VoC) program.
Webinar shows how to drive profitability with your voice of the customer (VoC) program.
October 1, 2009
Winning streak continues: ATLANTIC-ACM honors Sprint for the third time in 2009. Mindshare surveys contributes to Sprint's success.
Winning streak continues: ATLANTIC-ACM honors Sprint for the third time in 2009. Mindshare surveys contributes to Sprint's success.
July 1, 2009
Mindshare Technologies, Inc., industry leader in Enterprise Feedback Management, announced today the release of its most recent white paper, "Social Media and Customer Experience Feedback." This paper is available for download at www.mshare.net/mshare-whitepapers.html.
Mindshare Technologies, Inc., industry leader in Enterprise Feedback Management, announced today the release of its most recent white paper, "Social Media and Customer Experience Feedback." This paper is available for download at www.mshare.net/mshare-whitepapers.html.
May 19, 2009
Mindshare Technologies announced today the availability of its most recent white paper, "Are You Ready for Enterprise Feedback Management (EFM)?" by its president, Richard D. Hanks. The paper is available for download at www.mshare.net/mshare-whitepapers.html.
Mindshare Technologies announced today the availability of its most recent white paper, "Are You Ready for Enterprise Feedback Management (EFM)?" by its president, Richard D. Hanks. The paper is available for download at www.mshare.net/mshare-whitepapers.html.
April 1, 2009
Mindshare Singled Out for Helping Clients Improve CRM
Mindshare Singled Out for Helping Clients Improve CRM
March 24, 2009
Well-Respected Hospitality and Contact Center Expert Deepens Mindshare Board.
Well-Respected Hospitality and Contact Center Expert Deepens Mindshare Board.
March 10, 2009
Mindshare Technologies announces 70 consecutive months of increasing recurring revenues and other milestones.
Mindshare Technologies announces 70 consecutive months of increasing recurring revenues and other milestones.
March 9, 2009
Technology Leaders Pitch In to Provide Opportunity for Contact Center Professionals to Learn Strategies and Best Practices to Survive and Thrive in Challenging Economic Climate
Technology Leaders Pitch In to Provide Opportunity for Contact Center Professionals to Learn Strategies and Best Practices to Survive and Thrive in Challenging Economic Climate
January 25, 2009
Richard D. Hanks will be speaking in Atlanta about practical ways to drive company growth through customer service.
Richard D. Hanks will be speaking in Atlanta about practical ways to drive company growth through customer service.
Mindshare, Leading EFM Solution Provider, Announces Enhancements to Survey and Reporting Application
January 20, 2009Mindshare Technologies is pleased to announce the latest version of its award-winning Enterprise Feedback Management (EFM) solution, Mindshare 5.3
December 18, 2008
Mindshare Honored for Outstanding Innovation
Mindshare Honored for Outstanding Innovation
November 18, 2008
Leading Analyst Firm, DMG Consulting, Reports Mindshare as the Customer Satisfaction Leader
Leading Analyst Firm, DMG Consulting, Reports Mindshare as the Customer Satisfaction Leader
August 22, 2008
Mindshare's Enterprise Feedback Management success demonstrated with three-year sales growth of 733%
Mindshare's Enterprise Feedback Management success demonstrated with three-year sales growth of 733%
August 1, 2008
The reviews are in: Delivering and Measuring Customer service is highly recommended
The reviews are in: Delivering and Measuring Customer service is highly recommended
July 15, 2008
A recently published report by the research firm, Aberdeen Group, entitled "Customer Feedback Management" investigates how leading companies capture and leverage feedback to improve customer retention.
A recently published report by the research firm, Aberdeen Group, entitled "Customer Feedback Management" investigates how leading companies capture and leverage feedback to improve customer retention.
July 11, 2008
The Utah Valley Entrepreneurial Forum (UVEF) announced the winners of its 2008 "Top 25 Under Five" Awards, spotlighting outstanding Utah entrepreneurs from across the state. The top 25 companies under five years old are judged based on revenue growth and job creation.
The Utah Valley Entrepreneurial Forum (UVEF) announced the winners of its 2008 "Top 25 Under Five" Awards, spotlighting outstanding Utah entrepreneurs from across the state. The top 25 companies under five years old are judged based on revenue growth and job creation.
July 8, 2008
Mindshare Technologies sponsors Aberdeen Group report "Customer Feedback Management". Customer feedback provides the foundation uponwhich successful companies are built.
Mindshare Technologies sponsors Aberdeen Group report "Customer Feedback Management". Customer feedback provides the foundation uponwhich successful companies are built.
May 28, 2008
Mindshare Technologies, the leading provider of real-time customer and employee feedback solutions, today announced that it just completed its 60th consecutive month of increasing revenues – dating back to March 2003.
Mindshare Technologies, the leading provider of real-time customer and employee feedback solutions, today announced that it just completed its 60th consecutive month of increasing revenues – dating back to March 2003.
May 21, 2008
Mindshare Technologies, the leading provider of real-time, automated customer feedback solutions weighed in today with the following point of view on how service companies can weather a recession.
Mindshare Technologies, the leading provider of real-time, automated customer feedback solutions weighed in today with the following point of view on how service companies can weather a recession.
May 13, 2008
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that the company and its founders, Richard D. Hanks and John R. Sperry, have been named as finalists for the Ernst & Young Utah Entrepreneur Of The Year ® 2008 award.
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that the company and its founders, Richard D. Hanks and John R. Sperry, have been named as finalists for the Ernst & Young Utah Entrepreneur Of The Year ® 2008 award.
March 30, 2008
Richard D. Hanks, president of Mindshare Technologies was named to the 2008 v|100 list. The list, is composed of people with ties to Utah who are considered most likely to lead a successful start venture in the next 5-7 years in information technology.
Richard D. Hanks, president of Mindshare Technologies was named to the 2008 v|100 list. The list, is composed of people with ties to Utah who are considered most likely to lead a successful start venture in the next 5-7 years in information technology.
February 6, 2008
Susan brings over 15 years of experience to the position. She will be responsible for coordinating all marketing efforts, including implementation and measurement of all integrated marketing programs. She will also be involved in the day-to-day management of Mindshare's sales initiatives, lead generation, and market strategies.
Susan brings over 15 years of experience to the position. She will be responsible for coordinating all marketing efforts, including implementation and measurement of all integrated marketing programs. She will also be involved in the day-to-day management of Mindshare's sales initiatives, lead generation, and market strategies.
July 24, 2007
Second consecutive year on list solidifies place among elite young companies in the state of Utah
Second consecutive year on list solidifies place among elite young companies in the state of Utah
May 23, 2007
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that Chadly D. Hortin has accepted the position of VP of Account Management. In this capacity he will oversee and build successful partnerships between Mindshare and its clients.
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that Chadly D. Hortin has accepted the position of VP of Account Management. In this capacity he will oversee and build successful partnerships between Mindshare and its clients.
Firestone Complete Auto Care and Tires Plus Tap Mindshare Technologies To Give Customers "The Experience You Want"
April 25, 2007 Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that Firestone Complete Auto Care and Tires Plus have selected Mindshare Technologies to help measure customer satisfaction and customer loyalty.
Jan 9, 2007
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that Lonnie Mayne has accepted the position of EVP of Sales. In this capacity he will oversee the company's sales efforts worldwide.
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that Lonnie Mayne has accepted the position of EVP of Sales. In this capacity he will oversee the company's sales efforts worldwide.
July 14, 2006
The Utah Valley Entrepreneurial Forum announced its 2006 "Top 25 Under Five" awards Thursday, honoring the state's best young companies.
The Utah Valley Entrepreneurial Forum announced its 2006 "Top 25 Under Five" awards Thursday, honoring the state's best young companies.
May 3, 2006
Richard D. Hanks, president of Mindshare Technologies was named to the 2006 vSpring Capital Top 100 Entrepreneurs today. The list, also known as the v100, is composed of people with ties to Utah who are considered most likely to lead a successful start venture in the next 5-7 years in the information technology or biotechnology sector as a Chief Executive Officer or a Chief Technical officer.
Richard D. Hanks, president of Mindshare Technologies was named to the 2006 vSpring Capital Top 100 Entrepreneurs today. The list, also known as the v100, is composed of people with ties to Utah who are considered most likely to lead a successful start venture in the next 5-7 years in the information technology or biotechnology sector as a Chief Executive Officer or a Chief Technical officer.
March 3, 2006
Mindshare Technologies, the country's fastest growing provider of real-time customer feedback is pleased to announce the election of two outstanding executives, Jim Rowan and Glen Mella,to its Board of Directors. Mindshare Chairman and President, Richard D.Hanks said, "We are fortunate to gain the involvement of these two highly respected and experienced senior executives. Glen and Jim bring a wealth of business wisdom to the Mindshare Board. We look forward to their participation and advice as we continue to grow the company."
Mindshare Technologies, the country's fastest growing provider of real-time customer feedback is pleased to announce the election of two outstanding executives, Jim Rowan and Glen Mella,to its Board of Directors. Mindshare Chairman and President, Richard D.Hanks said, "We are fortunate to gain the involvement of these two highly respected and experienced senior executives. Glen and Jim bring a wealth of business wisdom to the Mindshare Board. We look forward to their participation and advice as we continue to grow the company."
January 6, 2006
Mindshare Technologies is pleased to announce the latest upgrade of its innovative customer feedback application, MINDSHARE 4.2.
"In the current business climate, with its rapidly growing emphasis on customer-centricity, we are continually improving our offerings to help our clients be more competitive." said John Sperry, Mindshare CEO.
Mindshare Technologies is pleased to announce the latest upgrade of its innovative customer feedback application, MINDSHARE 4.2.
"In the current business climate, with its rapidly growing emphasis on customer-centricity, we are continually improving our offerings to help our clients be more competitive." said John Sperry, Mindshare CEO.
Sept 17, 2004
Mindshare Technologies, Inc. (www.mshare.net) is pleased to announce that Stephen P. Weisz has joined the company's Board of Directors. Mindshare is the country's fastest growing provider of real-time customer feedback.
"I am very pleased to join the Board of such a dynamic and innovative company," said Mr. Weisz. "Throughout my hospitality career I have witnessed first-hand the incredible results that can be achieved by listening to customers and putting their feedback into immediate action. What makes Mindshare unique is its ability to provide real-time feedback in a cost-effective way to managers up and down a company's management hierarchy."
Mindshare Technologies, Inc. (www.mshare.net) is pleased to announce that Stephen P. Weisz has joined the company's Board of Directors. Mindshare is the country's fastest growing provider of real-time customer feedback.
"I am very pleased to join the Board of such a dynamic and innovative company," said Mr. Weisz. "Throughout my hospitality career I have witnessed first-hand the incredible results that can be achieved by listening to customers and putting their feedback into immediate action. What makes Mindshare unique is its ability to provide real-time feedback in a cost-effective way to managers up and down a company's management hierarchy."
May 14, 2004
Mindshare Technologies is pleased to announce the release of Mindshare ™ version 3.5. Mindshare™ is an automated system that encourages customers to provide immediate feedback to service establishments such as restaurants, hotels, hair salons, home services, and retail stores.
Mindshare Technologies is pleased to announce the release of Mindshare ™ version 3.5. Mindshare™ is an automated system that encourages customers to provide immediate feedback to service establishments such as restaurants, hotels, hair salons, home services, and retail stores.
March 15, 2004
Mindshare Technologies, Inc. (www.mshare.net ) is pleased to announce that Richard D. Hanks has joined the company as President. Mr. Hanks will also continue on in his role as Chairman of the Board of Directors. He will work closely with John Sperry, CEO, and the rest of the team to continue to grow the company.
Mindshare Technologies, Inc. (www.mshare.net ) is pleased to announce that Richard D. Hanks has joined the company as President. Mr. Hanks will also continue on in his role as Chairman of the Board of Directors. He will work closely with John Sperry, CEO, and the rest of the team to continue to grow the company.
November 19, 2003
Tomax Corporation and Mindshare Technologies announced today that they will partner to provide retailers with information designed to improve their store operations. Tomax clients who currently use the company's Retail.net suite to manage key operations like point-of-sale, back office tasks and labor scheduling will be able to gain daily input from customers about their shopping experience.
Tomax Corporation and Mindshare Technologies announced today that they will partner to provide retailers with information designed to improve their store operations. Tomax clients who currently use the company's Retail.net suite to manage key operations like point-of-sale, back office tasks and labor scheduling will be able to gain daily input from customers about their shopping experience.
August 22, 2003
All businesses that deal with customers, from beauty salons to medical clinics, need to understand their customers. In order to assist this understanding Mindshare Technologies has released the most advanced version of their customer experience management and monitoring system, MINDSHARE ™ 3.0.
All businesses that deal with customers, from beauty salons to medical clinics, need to understand their customers. In order to assist this understanding Mindshare Technologies has released the most advanced version of their customer experience management and monitoring system, MINDSHARE ™ 3.0.
June 1, 2003
Using their unique 4 phase approach to identifying and solving customer and employee problems, Alain J Roy had been able to give superlative results to his clients. MINDSHARE will fit in with the Alain J Roy program and greatly enhance the end result of any company looking to increase their efficiency.
Using their unique 4 phase approach to identifying and solving customer and employee problems, Alain J Roy had been able to give superlative results to his clients. MINDSHARE will fit in with the Alain J Roy program and greatly enhance the end result of any company looking to increase their efficiency.
April 1, 2003
Mindshare Technologies has announced a new partnership with Cowan's Retail Systems (home page) that will bring businesses a convenient way to access the benefits of automated customer feedback.
Mindshare Technologies has announced a new partnership with Cowan's Retail Systems (home page) that will bring businesses a convenient way to access the benefits of automated customer feedback.
April 21, 2002
Mindshare Technologies launched their newest product, Connect™ today. "We are pleased to provide the restaurant community with this powerful Customer Loyalty Marketing system", said John Sperry, CEO of Mindshare Technologies.
Mindshare Technologies launched their newest product, Connect™ today. "We are pleased to provide the restaurant community with this powerful Customer Loyalty Marketing system", said John Sperry, CEO of Mindshare Technologies.
