SALT LAKE CITY (October 12, 2011)—Mindshare Technologies today announced the winners of its 2011 Mindshare Service Awards™. Winners of this prestigious award include: Bridgestone Retail Operations, IHOP, Asurion, Hertz, Comcast, Arby’s, Panera Bread, Papa Murphy’s, Aaron’s, Inc., Sizzler, Bob Evans, Lifetouch Portrait Studios, and more. This year’s recipients are recognized for their excellence in applying customer and employee feedback to improve their customers’ experience.
The Mindshare Service Awards™ were presented at Mindshare’s annual Best Practices Conference at the Canyons Resort in Park City, on September 22, 2011.
Customer Satisfaction Award for:
Most Consistent Rating Across the Enterprise
Greatest Improvement Using Customer Feedback
Enterprise Feedback Management Award for:
Best Incorporation of Enterprise Feedback Management Principles
Most Engaged in the Enterprise Feedback Management Program (Executive Level):
Most Engaged in the Enterprise Feedback Management Program (Store/Unit/Team Level):
Best Integration of Feedback in Training
Employee Satisfaction Award for:
Most Engaged in Employee Satisfaction
Rookie of the Year Awards:
“These recipients have proven that having top-to-bottom support for their feedback program will drive results,” said Lonnie Mayne, executive vice president of worldwide sales and service for Mindshare. “As close friends to each of these companies, we are honored to have clients that are so dedicated to excellence in customer and employee satisfaction.”