Revenue Up 33% at Mindshare Technologies
US-based customer feedback specialist Mindshare Technologies has reported 33% revenue growth to $13.6m for the year 2010, and claims to be on target for 40% growth in 2011.
Mindshare offers real-time survey and analysis tools. Earlier this year, the firm partnered with Munich-based mystery shopping specialist International Service Check to launch a new venture called 'Fast Insight', to provide European businesses with real-time alerts and customer feedback in any national language across more than 25 different industries.
Since reporting revenues of $3,600 in May 2003, Mindshare Technologies claims to have had 100 consecutive months of recurring revenue growth.
Chairman and President Richard Hanks (pictured) comments: 'We are committed to keeping this performance streak going through continual innovation, and by collaborating closely with our clients to help them more effectively discover and meet the needs of their customers.'
Mindshare drives operational improvement. Using Mindshare, companies improve operational excellence, foster consumer satisfaction, build customer loyalty, and support employee retention. Our industry experts guide clients in building comprehensive enterprise feedback management (EFM) solutions. Mindshare's proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive reporting. Mindshare serves more than 25 different industries including travel, hospitality, restaurant, financial, salon, automotive, and retail. For information, visit www.mshare.net.
