Ernst & Young Entrepreneur Of The Year® Awarded to Richard Hanks & John Sperry of Mindshare...
Mindshare Technologies, a leading enterprise feedback management company, announced that Richard Hanks, President, and John Sperry, CEO, received the Ernst & Young Entrepreneur Of The Year® award in the software category in the Utah region.
This award is generally accepted as the world’s most prestigious business award for entrepreneurs. It is given to individuals who inspire others with their vision, leadership, and achievement through building and leading successful, growing and dynamic businesses.
“We have an incredibly dedicated team, and the best customers in the world,” Sperry said. “We built this company with passion and loyalty. Early on, all of our employees together made the decision to work without pay so we could retain ownership and control. We each wanted the individual responsibility to ensure Mindshare’s growth. It is the best example of employee-ownership I’ve seen.”
“This award fulfills a life-long dream,” said Hanks, “but it’s really our employees and clients who deserve the recognition. I applaud the men and women around the world who work in environments where vision statements evaporate, and it all comes down to a couple of human beings interacting with each other in a terrific service experience.“
Since the company’s creation, Hanks and Sperry have seen Mindshare grow from two employees to a comprehensive enterprise feedback management and voice of customer solution. Products have expanded from simple charts and graphs to sophisticated text analytics and operational recommendations.
Mindshare has achieved an increase in recurring revenues for 85 consecutive months, and has completed more than 45 million surveys in over 25 industries, 106 countries, and 26 languages. As the Utah Region award winners, Richard Hanks and John Sperry will be competing for the Ernst & Young LLP Entrepreneur Of The Year 2010 national award.
Mindshare drives operational improvement. Using Mindshare, companies improve operational excellence, foster consumer satisfaction, build customer loyalty, and support employee retention. Our industry experts guide clients in building comprehensive enterprise feedback management (EFM) solutions. Mindshare's proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive reporting. Mindshare serves more than 25 different industries including travel, hospitality, restaurant, financial, salon, automotive, and retail. For information, visit www.mshare.net.
