Mindshare Press Releases

July 22, 2010
Mindshare Technologies announces the winners of its 2010 Mindshare Service Awards™. Winners of this prestigious award include: Papa Murphy’s International, Bridgestone Retail Operations, Comcast, Express, and Asurion.
June 8, 2010
This award is generally accepted as the world’s most prestigious business award for entrepreneurs. It is given to individuals who inspire others with their vision, leadership, and achievement through building and leading successful, growing and dynamic businesses.
May 20, 2010
Mindshare Technologies announced today the release of two new products; Mindshare Reveal™, a robust text analytics platform, and Mindshare Coach™, a recommendation engine that drives operations improvement.
May 18, 2010
John Sperry has been named to the vSpring Capital Top 100. The v|100 is comprised of people with ties to Utah who are considered most likely to lead a successful startup venture in the next 5-7 years in the information technology or biotechnology sector
April 1, 2010
Mindshare is please to congratulate president, Richard D. Hanks on the publication, and positive reviews generated by his book, Delivering and Measuring Customer Service.
March 23, 2010
Overtone, Inc. and Mindshare Technologies announced today that Mindshare has selected Overtone to provide an integrated social media listening system for users of its customer survey solutions.
February 18, 2010
Richard D. Hanks, Chairman and President of Mindshare Technologies, a leading provider of Enterprise Feedback Management, was selected to deliver a keynote address at the AAPICU Annual Conference, February 18-20, 2010 in Scottsdale, Arizona.
November 18, 2009
Webinar shows how to drive profitability with your voice of the customer (VoC) program.
October 1, 2009
Winning streak continues: ATLANTIC-ACM honors Sprint for the third time in 2009. Mindshare surveys contributes to Sprint's success.
July 1, 2009
Mindshare Technologies, Inc., industry leader in Enterprise Feedback Management, announced today the release of its most recent white paper, “Social Media and Customer Experience Feedback.” This paper is available for download at www.mshare.net/mshare-whitepapers.html.
May 19, 2009
Mindshare Technologies announced today the availability of its most recent white paper, “Are You Ready for Enterprise Feedback Management (EFM)?” by its president, Richard D. Hanks. The paper is available for download at www.mshare.net/mshare-whitepapers.html.
April 1, 2009
Mindshare Singled Out for Helping Clients Improve CRM
March 24, 2009
Well-Respected Hospitality and Contact Center Expert Deepens Mindshare Board.
March 10, 2009
Mindshare Technologies announces 70 consecutive months of increasing recurring revenues and other milestones.
March 9, 2009
Technology Leaders Pitch In to Provide Opportunity for Contact Center Professionals to Learn Strategies and Best Practices to Survive and Thrive in Challenging Economic Climate
January 25, 2009
Richard D. Hanks will be speaking in Atlanta about practical ways to drive company growth through customer service.
January 20, 2009
Mindshare Technologies is pleased to announce the latest version of its award-winning Enterprise Feedback Management (EFM) solution, Mindshare 5.3
November 18, 2008
Leading Analyst Firm, DMG Consulting, Reports Mindshare as the Customer Satisfaction Leader
August 22, 2008
Mindshare's Enterprise Feedback Management success demonstrated with three-year sales growth of 733%
August 1, 2008
The reviews are in: Delivering and Measuring Customer service is highly recommended
July 15, 2008
A recently published report by the research firm, Aberdeen Group, entitled "Customer Feedback Management" investigates how leading companies capture and leverage feedback to improve customer retention.
July 11, 2008
The Utah Valley Entrepreneurial Forum (UVEF) announced the winners of its 2008 "Top 25 Under Five" Awards, spotlighting outstanding Utah entrepreneurs from across the state. The top 25 companies under five years old are judged based on revenue growth and job creation.
July 8, 2008
Mindshare Technologies sponsors Aberdeen Group report "Customer Feedback Management". Customer feedback provides the foundation uponwhich successful companies are built.
May 28, 2008
Mindshare Technologies, the leading provider of real-time customer and employee feedback solutions, today announced that it just completed its 60th consecutive month of increasing revenues – dating back to March 2003.
May 21, 2008
Mindshare Technologies, the leading provider of real-time, automated customer feedback solutions weighed in today with the following point of view on how service companies can weather a recession.
May 13, 2008
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that the company and its founders, Richard D. Hanks and John R. Sperry, have been named as finalists for the Ernst & Young Utah Entrepreneur Of The Year ® 2008 award.
March 30, 2008
Richard D. Hanks, president of Mindshare Technologies was named to the 2008 v|100 list. The list, is composed of people with ties to Utah who are considered most likely to lead a successful start venture in the next 5-7 years in information technology.