Mindshare Press Releases
February 9, 2012
Mindshare triples the size of its text analytics team to stay ahead of demand. Company is the first and only in the customer experience industry to offer text analytics options for industry-specific verticals.
Mindshare triples the size of its text analytics team to stay ahead of demand. Company is the first and only in the customer experience industry to offer text analytics options for industry-specific verticals.
January 26, 2012
Mindshare Technologies today announced the appointment of Lonnie Mayne, executive vice president of sales and account management, as its new chief experience officer (CXO).
Mindshare Technologies today announced the appointment of Lonnie Mayne, executive vice president of sales and account management, as its new chief experience officer (CXO).
January 11, 2012
Mindshare Achieved 105 Months Of Consecutive Growth, And Grew More Than 39 Percent Over The Previous Year. Company Attracted $27 Million Equity And Credit Investment And Unveiled Several New Voice Of The Customer Products And Services.
Mindshare Achieved 105 Months Of Consecutive Growth, And Grew More Than 39 Percent Over The Previous Year. Company Attracted $27 Million Equity And Credit Investment And Unveiled Several New Voice Of The Customer Products And Services.
December 19, 2011
Mindshare Is One Of Only 25 Utah Companies On The Annual List. Company Has Grown 38 Percent Over The Past Year And Boasts More Than 100 Consecutive Months Of Increasing Recurring Revenue Growth.
Mindshare Is One Of Only 25 Utah Companies On The Annual List. Company Has Grown 38 Percent Over The Past Year And Boasts More Than 100 Consecutive Months Of Increasing Recurring Revenue Growth.
December 14, 2011
Teams with Mindshare Technologies to Gauge Guest Service & Satisfaction Levels
Teams with Mindshare Technologies to Gauge Guest Service & Satisfaction Levels
December 7, 2011
WorkSpace Communications™, adds to its WorkSpace Contact Center Solutions suite of services with at-home agent support, and Customer Experience Measurement powered by Mindshare Technologies.
WorkSpace Communications™, adds to its WorkSpace Contact Center Solutions suite of services with at-home agent support, and Customer Experience Measurement powered by Mindshare Technologies.
December 6, 2011
Mindshare App Allows Retail, Call Center And Other Managers To Track, Organize And Respond To Customer Feedback From A Mobile Device
Mindshare App Allows Retail, Call Center And Other Managers To Track, Organize And Respond To Customer Feedback From A Mobile Device
November 15, 2011
QR Codes Make It Easy for Customers to Connect to Mobile-Friendly Web Surveys Without Requiring Them to Manually Enter a Long URL
QR Codes Make It Easy for Customers to Connect to Mobile-Friendly Web Surveys Without Requiring Them to Manually Enter a Long URL
October 12, 2011
Annual Awards Program Recognizes Excellence In Customer And Employee Satisfaction
Annual Awards Program Recognizes Excellence In Customer And Employee Satisfaction
October 4, 2011
The PrivateBank and Trust Company contributes additional credit facility.
The PrivateBank and Trust Company contributes additional credit facility.
September 26, 2011
Powered By Loyal, Growing Base Of High-Profile Clients, Company Experienced More Than 33 Percent Revenue Growth In 2010, On Course For 40 Percent Growth In 2011. Customer-Focused, Rigorous Corporate Culture Results In 93 Percent Client Retention Rate. Early Mindshare Employees Kept Company Afloat By Working For Little Or No Pay.
Powered By Loyal, Growing Base Of High-Profile Clients, Company Experienced More Than 33 Percent Revenue Growth In 2010, On Course For 40 Percent Growth In 2011. Customer-Focused, Rigorous Corporate Culture Results In 93 Percent Client Retention Rate. Early Mindshare Employees Kept Company Afloat By Working For Little Or No Pay.
September 13, 2011
Voci Enables Real-Time Analysis Of Audible Customer Input On Mindshare's Text Analytics Suite™
Voci Enables Real-Time Analysis Of Audible Customer Input On Mindshare's Text Analytics Suite™
August 25, 2011
Mindshare Technologies today announces its recognition as one of the 50 Most Engaged Workplaces™ in the United States. This annual award recognizes top employers that display leadership and innovation towards engaging their employees
Mindshare Technologies today announces its recognition as one of the 50 Most Engaged Workplaces™ in the United States. This annual award recognizes top employers that display leadership and innovation towards engaging their employees
June 21, 2011
The VoC Leader Will Host Customer Service Analysts, Executives, and Experts in Park City
The VoC Leader Will Host Customer Service Analysts, Executives, and Experts in Park City
June 10, 2011
Mindshare Speech-To-TextTM Is The First VoC Tool To Transcribe Customers' Phone Comments, While Finding Actionable Information For Customer Service Managers And Execs
Mindshare Speech-To-TextTM Is The First VoC Tool To Transcribe Customers' Phone Comments, While Finding Actionable Information For Customer Service Managers And Execs
May 25, 2011
Brad Clark Becomes First-Time Member Of The Utah-Specific Community, Richard Hanks Recognized For The Third Time
Brad Clark Becomes First-Time Member Of The Utah-Specific Community, Richard Hanks Recognized For The Third Time
April 27, 2011
The Customer Feedback Management Giant Joins Forces with Fellow Experts and Leaders to Help Create Global Industry Trade Organization
The Customer Feedback Management Giant Joins Forces with Fellow Experts and Leaders to Help Create Global Industry Trade Organization
April 7, 2011
The Developer of the EFM Industry's Most Comprehensive Text Analytics Suite and Most Intuitive Recommendation Engine is Recognized for His Breakout Year.
The Developer of the EFM Industry's Most Comprehensive Text Analytics Suite and Most Intuitive Recommendation Engine is Recognized for His Breakout Year.
April 5, 2011
The Call Center Network Group Invites the Leader in Customer Feedback Management to Teach Best Practices to the Industry's Top Execs
The Call Center Network Group Invites the Leader in Customer Feedback Management to Teach Best Practices to the Industry's Top Execs
March 29, 2011
Mindshare Technologies Creates the First Customer Feedback Management System That Converts Phone Survey Comments into Instant Alerts
Mindshare Technologies Creates the First Customer Feedback Management System That Converts Phone Survey Comments into Instant Alerts
March 1, 2011
Café Rio Wins Award Based On Customer Service, Customer Reviews, And Dining Experience
Café Rio Wins Award Based On Customer Service, Customer Reviews, And Dining Experience
February 15, 2011
The leader in Customer Feedback Management (CFM) announced another year of record growth in 2010, continuing its tremendous streak of increasing subscription revenues for 92 consecutive months.
The leader in Customer Feedback Management (CFM) announced another year of record growth in 2010, continuing its tremendous streak of increasing subscription revenues for 92 consecutive months.
January 31, 2011
INTERNATIONAL SERVICE CHECK and Mindshare Technologies join to create "Fast Insight" brand.
INTERNATIONAL SERVICE CHECK and Mindshare Technologies join to create "Fast Insight" brand.
January 4, 2011
The National Retail Federation (NRF) selected Mindshare Technologies to conduct the attendee/exhibitor feedback survey for their 2011 100th Annual Convention, taking place January 9-12 at the Jacob K. Javits Center in New York city. It will be the NRF’s first time utilizing an enterprise feedback management (EFM) system to collect its convention feedback.
The National Retail Federation (NRF) selected Mindshare Technologies to conduct the attendee/exhibitor feedback survey for their 2011 100th Annual Convention, taking place January 9-12 at the Jacob K. Javits Center in New York city. It will be the NRF’s first time utilizing an enterprise feedback management (EFM) system to collect its convention feedback.
December 27, 2010
Like a real-time customer service mind reader, new tool tells managers what's wrong and how to fix it.
Like a real-time customer service mind reader, new tool tells managers what's wrong and how to fix it.
December 8, 2010
Mindshare recognized for providing superior levels of service and support to the Arby's system.
Mindshare recognized for providing superior levels of service and support to the Arby's system.
October 25, 2010
IBM (NYSE:IBM) today announced that The Hertz Corporation (NYSE:HTZ) and Mindshare Technologies, a leading provider of enterprise feedback solutions, are using IBM analytics software to examine customer survey data including text messages to better identify car and equipment rental performance levels for pinpointing and making the necessary adjustments to improve customer satisfaction levels.
IBM (NYSE:IBM) today announced that The Hertz Corporation (NYSE:HTZ) and Mindshare Technologies, a leading provider of enterprise feedback solutions, are using IBM analytics software to examine customer survey data including text messages to better identify car and equipment rental performance levels for pinpointing and making the necessary adjustments to improve customer satisfaction levels.
July 22, 2010
Mindshare Technologies announces the winners of its 2010 Mindshare Service Awards™. Winners of this prestigious award include: Papa Murphy’s International, Bridgestone Retail Operations, Comcast, Express, and Asurion.
Mindshare Technologies announces the winners of its 2010 Mindshare Service Awards™. Winners of this prestigious award include: Papa Murphy’s International, Bridgestone Retail Operations, Comcast, Express, and Asurion.
June 8, 2010
This award is generally accepted as the world’s most prestigious business award for entrepreneurs. It is given to individuals who inspire others with their vision, leadership, and achievement through building and leading successful, growing and dynamic businesses.
This award is generally accepted as the world’s most prestigious business award for entrepreneurs. It is given to individuals who inspire others with their vision, leadership, and achievement through building and leading successful, growing and dynamic businesses.
