Never let a problem take root at your location. Mindshare’s Local Dashboard arms local managers with simple procedural steps to solve service and satisfaction concerns before they become problems. By analyzing your local customer feedback, following your standard operating procedures, and tracking your key metrics, Mindshare’s predictive analytics technology detects and reports developing service trends—along with a clear course of action for the use of local managers.
Each report features feedback insights from local customers, for the use of local managers
See the performance of all your key drivers over time
See the areas where a location is performing well
View your local performance compared to similar locations
See the number of customer reviews by location