SEE CLEARLY. ACT EARLY.

Never let a problem take root at your location. Mindshare’s Local Dashboard arms local managers with simple procedural steps to solve service and satisfaction concerns before they become problems. By analyzing your local customer feedback, following your standard operating procedures, and tracking your key metrics, Mindshare’s predictive analytics technology detects and reports developing service trends—along with a clear course of action for the use of local managers.

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location

Every location has its own neighborhood to serve, its own employees to train, and its own customers to satisfy

Each report features feedback insights from local customers, for the use of local managers

PREDICTIVE RECOMMENDATIONS
  • The service elements that most directly impact your local customers’ spending decisions are identified and ranked
  • The standard operating procedures (SOPs) of your company are integrated
  • The past and present patterns of local customer behavior are studied
  • Recommendations are clearly stated to keep your location ahead of possible performance concerns
The Report

KEY DRIVERS CHART
1

See the performance of all your key drivers over time

TOP-PERFORMING
METRICS
2

See the areas where a location is performing well

3
PEER COMPARISONS

View your local performance compared to similar locations

4
SURVEY VOLUME

See the number of customer reviews by location