Why Mindshare? - Glossary

 

Simplicity:

With Mindshare Technologies, you have total Simplicity: nothing to install and no software to implement. With our hosted, web-based customer feedback model you are "up and running" collecting surveys and customer feedback within a short time of signing on with us.

New features like the "Survey Inbox" make it easier than ever to learn the system and access the information you need. You can share feedback results it with multiple levels of management, and with employees at multiple locations. Our award-winning Enterprise Feedback Management (EFM) Solution consolidates reports, surveys, feedback, and charts from all sources (even third party sources, like mystery shoppers or audits) into one report and one centralized location.

Our automated customer feedback and employee engagement surveys enable you to target your company's strengths, fix any problems, and increase customer loyalty and Employee Satisfaction. In turn, these simple, strategic business-monitoring methods help increase Customer Retention, decrease employee turnover, and help increase profits.