Why Mindshare? - Glossary
Hosted Solution:
Software delivered online, as compared to software installed on local computers. Companies generally find that hosted solutions are a much better way to deliver technology solutions. This is particularly true of customer feedback systems.
Hosted Solutions are cheaper to start up, requiring a much lower investment than purchasing and installing all the required software for all your company's computers. A Hosted Customer Feedback Solution is also much easier to expand, when a company's growth compels the need for higher amount of surveys.
Hosted Solutions are effortless to maintain: they don't require that your employees have several days of down a month time installing, maintaining, and updating software. Hosted Solutions are automatically updated… you don't need to install the latest version. They also have less technical problems, and require less trouble shooting than other systems.
Each individual Mindshare client receives the benefit of best practices and technology ideas from our total set of clients. And, not to worry, the system (and your data) is totally safe and secure. Mindshare builds redundancies into its Hosted Solutions to minimize downtime or inconvenience to our clients.
- A Sense of Urgency
- Actionable
- Automated Surveys
- Balanced Scorecard
- Bald Men
- Brand Touch Points
- Call Center
- Contact Center
- Continuously
- Consistency
- Convenient
- Cornell
- Costco Run
- Cost-Effective
- CRM
- Customer-Centric Organization
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Service
- Customizable
- Death Trap
- Demo
- Easy-to-use
- Employee Satisfaction
- Enterprise Feedback Management (EFM)
- Flexibility
- Fly-by
- Hana Time
- Hosted Solution
- Instant Alert Notification
- Internet
- IVR
- Joke Books
- Lipstick on a Pig
- Million
- Mindshare Technologies
- Moon Dog Mayne
- Multi-Unit Companies
- Mystery Shopper
- Net Promoter Score (NPS)
- Platinum Rule of Customer Service
- Portillo
- Real Customers
- Real People
- Real-Time
- Recession
- Relationships Augmented by Technology
- Reports
- Robear
- Simplicity
- Speed
- The "Mighty 32"
- "Ultimate Question"
- Unit-level
- Viking
- Volume
- Webinar



