Mindshare’s Best Practices Conference returns to majestic Park City, Utah, September 11–13, 2013. Check your calendar and clear these three days to focus on getting more advanced customer insights from your customer feedback.

In the course of keynotes, breakouts, and roundtables, you’ll learn to navigate the newest frontiers of customer feedback for meeting even more of your company goals:

• REPUTATION MANAGEMENT

  Use feedback to revolutionize reputation management with authentic customer reviews.

• EMPLOYEE SATISFACTION

  Master employee satisfaction using scientifically validated surveys to predict work satisfaction and other valuable business outcomes.

• CUSTOMER EXPERIENCE MAPPING

  Dig deeper into your customer experience. See the best mapping techniques and how they affect your customer satisfaction initiatives.

Play on the mountain, interact with an open bar and a live band—you can even bang on a drum if you’d like. Mindshare’s Best Practices Conference will have it all.

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