Is There Any Measurable Value In Feedback From Social Media?
Posted: July 2, 2010 by Nate Bagley - Social Media Strategist
Tags: Social Media, Survey
Many Social Media users talk about their experiences with businesses (both good and bad) on a regular basis.
Are these people using Social Media as a “virtual therapist,” or do they expect businesses to respond to their comments?
This question is important to consider, especially for those businesses looking to obtain actionable feedback via the web. There is also no simple answer.
To help better understand the how people are using Social Media to give customer feedback, we invite you to take the following 3 question survey.
Click Here To Take The Survey
We will post the details as soon as they become available. Be sure to subscribe to our RSS Feed so you don’t miss it!
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July 2nd, 2010 @ 6:15 pm
[...] This post was mentioned on Twitter by Emerald Reilly. Emerald Reilly said: RT @MindshareVoice: Is there any measurable value in social media feedback? Help us find out! http://ow.ly/26kuq (Pls RT!) [...]