Mindshare’s Kurt Williams Named CTO of the Year by Utah Tech Council
The Utah Technology Council (UTC) awarded several honors to their members at the annual UTC Members Meeting last month in Salt Lake City. They honored their pick for CEO of 2010, Sales Executive of 2010, Legislator of the Year, etc. But the real crown of the occasion, at least in our opinion, belongs to the [...]
How Customer Feedback Is Revolutionising The Travel Industry
So much time and so few brands to choose from! Wait, strike that. Reverse it. Consumers face the troubling task of sifting through the mess of industry-leaders across today’s economic market and finding what meets their individual needs. Especially in the travel industry, which is still recovering from the recession. Customer service has become the [...]
Mindshare Ranks Among the Fastest Growing Companies in Utah
The entire team at Mindshare is excited to have a place on the Utah Business Magazine’s 2010 Fast 50 list! The Fast 50 is a list of the top 50 fastest growing businesses in Utah. At the awards ceremony, it was thrilling to see so many great companies receive recognition for their excellent ideas, products, [...]
The 2010 Mindshare Service Awards™
Customer Service Award for Most Consistent Rating Across the Enterprise Papa Murphy’s International (Winner) One of the biggest challenges of growing a brand is maintaining a consistent customer experience to protect and promote brand image. When Mindshare began its relationship with Papa Murphy’s International in 2006, the take ‘n’ bake pizza chain had about 900 [...]
What Would Zappos™ Do? (WWZD?)
“We’re a service company that just happens to sell shoes.” (Tony Hsieh, CEO of Zappos) This statement says volumes about why the Zappos brand has become synonymous with customer service. Hsieh says that the main focus of Zappos is not to sell shoes to make a profit, but to make every experience with a customer [...]
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