Last month, Mindshare Technologies hosted, quite literally, the best conference on Voice of the Customer best practices. So many of our amazing partners—who are just plain fun to be around—made the trip to Park City and sparked a thousand different conversations centered on customer feedback application.
Together we discussed the impressive current state of VoC solutions (still vastly underused by the business world, by the way). We didn’t stop there, though, because getting “up to speed” is only half the battle. The second half of the battle was fought with previews and demos of tomorrow’s VoC solutions.