Lonnie Mayne
President
Lonnie Mayne has more than 23 years of executive-level experience.
He leads the customer experience team at Mindshare Technologies, including marketing, sales, and client advisors.
Lonnie’s earliest years in the workforce taught him that simple attentiveness and human kindness are as powerful in the business world as they are anywhere else. Throughout his career, Lonnie has helped translate these guiding principles into steady customer loyalty and consistent financial success for companies like McDonald’s, Brooks Brothers, Firestone, Lord & Taylor, Arby’s, Hertz, Tony Roma’s, and many other top brands.
When Lonnie first joined Mindshare Technologies in 2006, he held the position of executive vice president of sales & account management. Today, he acts as Mindshare’s chief experience officer (CXO), championing the Sample Size of One™ approach that sets Mindshare apart.
Before joining Mindshare, Lonnie was vice president of special & emerging markets for the Affinia Group in Ann Arbor, Michigan. There, he created high-performance sales teams and set the strategic direction for three operating divisions: heavy duty, retail, and the Affinia Motorsports/NASCAR program.
His career at Affinia followed a successful tenure at No.1 International, where he began as VP of sales and finished as president of the factory engineering group and a member of the board of directors. There, his teams partnered with the most respected customers in the industry, helping them to increase sales and profitability. Lonnie joined No. 1 International from Timken Bearing Co. in Canton, Ohio, where he was national sales manager.
In 2012, Lonnie created the Red Shoes Experience, a customer-experience movement that focuses on the simple and powerful nature of empathetic human service delivered on the front lines of business.
Lonnie attended the University of Utah and later completed Ohio State University’s executive education leadership program. He also received the distinguished automotive AAP degree from Northwood University in Midland, Michigan.
John Sperry
chief executive officer
John Sperry has been solving constrained business problems through automated systems for the last 18 years.
He founded Mindshare in 2002 and works directly with the board of directors to guide the company direction.
Lonnie Mayne
President
Lonnie Mayne has more than 23 years of executive-level experience.
He leads the customer experience team at Mindshare Technologies, including marketing, sales, and client advisors.
Kurt Williams
Chief Technology Officer
Kurt Williams has more than 15 years of experience envisioning software products and bringing them to reality.
He oversees technology and product development at Mindshare Technologies.
Brad Clark
Chief Operations Officer
Brad Clark has more than 20 years of experience in business administration and software design & development.
He leads the operations team responsible for deploying Mindshare’s state-of-the-art customer feedback systems.
Chadly D. Hortin
SVP, Client Experience
Chadly Hortin has more than 20 years of senior-level executive experience in technology design, consumer behavior analysis, product development, and market creation.
He works directly with Mindshare’s clients and client advisors to establish strong relationships and maximize the value of each client’s customer reviews.
Mark Webb
Chief Financial Officer
Mark Webb has been leading high-growth technology companies in all aspects of finance and accounting for more than 18 years.
He is responsible for Mindshare Technologies’ financial strategy and goals as well as the accounting, legal, and human resource teams.
Jon Sanderson
VP, Marketing
Jon Sanderson has worked with three successful B2B startups—helping each achieve substantial growth.
He develops and executes a clearly defined marketing and communications strategy to support consistent business growth and enhance brand equity and awareness.
Erich Dietz
VP, Business Solutions–Contact Centers
Erich Dietz has more than 15 years of executive-level experience.
He is responsible for leading and managing the sales and support efforts for Mindshare’s Contact Center vertical.
Shane Evans
VP, Business Solutions–Retail
Shane Evans has more than 15 years of executive-level experience.
He drives growth and creates value as head of Retail and International business at Mindshare.
Randy Jordan
SVP, Business Solutions–Food Service
Randy Jordan has 34 years of entrepreneurial and business management experience.
He is responsible for leading and managing the new business development and support efforts of Mindshare’s Food Service division.
Derek Newbold
SVP, Software Development
Derek Newbold has more than a decade of software development experience.
He drives the development of cutting-edge, revenue-producing technology solutions.
John Crofts
VP, Business Analytics
John Crofts has been mixing analysis and creativity for more than ten years to build transformative business solutions.
He leads Mindshare’s Business Analytics Group, envisioning, developing, and birthing some of Mindshare’s most innovative new products and methods.
Jon Grover
VP, Product Management
Jon Grover has eight years of experience in product development and operations.
He leads the product team in designing, organizing, and managing the tools and features Mindshare's development team builds.
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