Our entire team is made up of very experienced business and technology leaders. We are hands-on, service-oriented, and customer-focused. Since we teach about listening, we listen. Not only do we champion real-time responsiveness, we respond. We are fiercely committed to our client's success.
What began as a two-employee operation has expanded to serve brands throughout North America, Latin America, Asia, and Europe. We collect surveys in over 125 countries and 28 languages. Mindshare is the best choice to help you transform customer and employee feedback into actionable steps to improve your business.
John Sperry has been solving constrained business problems through automated systems for the last 18 years.
He founded Mindshare in 2002 and works directly with the board of directors to guide the company direction.
Lonnie Mayne has more than 23 years of executive-level experience.
He leads Mindshare Technologies in advancing modern Voice of the Customer capabilities to better serve client organizations and maintain market leadership.
Brad Clark has more than 20 years of experience in business administration and software design & development.
He leads the operations team responsible for deploying Mindshare’s state-of-the-art customer feedback systems.
Chadly Hortin has more than 20 years of senior-level executive experience in technology design, consumer behavior analysis, product development, and market creation.
He works directly with Mindshare’s clients and client advisors to establish strong relationships and maximize the value of each client’s customer reviews.
Mark Webb has been leading high-growth technology companies in all aspects of finance and accounting for more than 18 years.
He is responsible for Mindshare Technologies’ financial strategy and goals as well as the accounting, legal, and human resource teams.
Jon Sanderson has worked with three successful B2B startups—helping each achieve substantial growth.
He develops and executes a clearly defined marketing and communications strategy to support consistent business growth and enhance brand equity and awareness.
Erich Dietz has more than 15 years of executive-level experience.
He is responsible for leading and managing the sales and support efforts for Mindshare’s Contact Center vertical.
Randy Jordan has 34 years of entrepreneurial and business management experience.
He is responsible for leading and managing the new business development and support efforts of Mindshare’s Food Service division.
John Crofts has been mixing analysis and creativity for more than ten years to build transformative business solutions.
He leads Mindshare’s Business Analytics Group, envisioning, developing, and birthing some of Mindshare’s most innovative new products and methods.